Shipping policy
Processing Time:
- Orders are processed within 1-3 business days. You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Time:
- Standard shipping typically takes 1 to 2 weeks for delivery. Delivery times may vary depending on your location and other factors such as customs processing.
Order Tracking:
- Once your order is on its way, you will receive an email with tracking details so you can monitor the progress of your shipment.
Delivery Issues:
- If your order has not arrived within 30 days from the date of shipment, please contact us at maisongemdesk@gmail.com for a full refund. We are committed to ensuring your satisfaction and will assist you in resolving any issues.
Note:
- Shipping times are estimates and may be affected by factors beyond our control, including postal delays and customs processing. We appreciate your understanding and patience.
For any further questions or concerns, feel free to reach out to our customer support team.